Lash Policy

  • No Refunds
  • Please allow 3-5 business days for items to ship, and 10-14 days on backorder items.
  • If any backordered item has not been shipped 14 days from the purchase date, you will be given a discount of 10% of the purchase price, or choose a different lash style.
  • Damage caused to lashes by applying, wearing, or cleaning, is not covered for replacement.
  • No switching/swapping items on completed orders.
  • No exchanges, unless you have received a damaged or defective lash. In the event you receive a defective lash, you will be eligible to exchange the lash for the same style, provided the lashes have not been worn or had glue applied. (Worn/used lashes will not be considered damaged, and are ineligible to be considered for exchange.)