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- No Refunds
- Please allow 3-5 business days for items to ship, and 10-14 days on backorder items.
- If any backordered item has not been shipped 14 days from the purchase date, you will be given a discount of 10% of the purchase price, or choose a different lash style.
- Damage caused to lashes by applying, wearing, or cleaning, is not covered for replacement.
- No switching/swapping items on completed orders.
- No exchanges, unless you have received a damaged or defective lash. In the event you receive a defective lash, you will be eligible to exchange the lash for the same style, provided the lashes have not been worn or had glue applied. (Worn/used lashes will not be considered damaged, and are ineligible to be considered for exchange.)